Need help with Pizzico? Email us at ricettarioapp@gmail.com and we'll get back to you as soon as we can.
A recipe import failed or came back empty.
Try again — a bad photo (blurry, cropped, glare) or a page without a readable recipe are the most common causes. If it keeps failing, email us the link or a screenshot of the photo and we'll take a look.
I upgraded to Pro but the app still shows the free plan.
Open the app, go to Profile → Restore Purchases. If that doesn't fix it, email us the receipt from your purchase confirmation.
I want to delete my account and my data.
You can delete your account from Profile → Account inside the app. If you can't access the app, email us and we'll process the deletion manually.
Something else.
Email ricettarioapp@gmail.com with a description of what happened and, if possible, a screenshot.